home / Faq

How much is delivery?

UK Delivery
International delivery
Vintage Watch Delivery

Do you gift wrap?

We offer a gift wrapping service for £2.75 and you can write your own gift message which will be hand written onto a Black Bough card. You can choose these options during checkout.

How do I pay?

We offer two payment methods online – either direct payment with a credit/debit card or payment using your Paypal account. In both cases, these payments are securely handled via Paypal’s payment centre. Black Bough does not store any payment details from online transactions.

Is it secure?

We take your security and privacy seriously. Our web pages are secured via https protocol and your connection to our website is secured and encrypted with modern cryptography. We make every effort to protect the privacy of our visitors and customers and will not ask for personal details that are not required as part of your transaction. Any personal data collected by us online will be safely and securely stored and not shared with any third party.

I need to return something

We very much hope that you will be pleased with your purchases from Black Bough, however, you may return any item within 14 days as long as the goods remain in unused condition. Any vintage watches returned to us must be securely packaged and fully insured during transit. As a matter of procedure, watches will be opened and their movements inspected upon their return. Please note that, unfortunately, we cannot reimburse the cost of return postage/insurance costs and we therefore recommend proof of postage is retained. Please note that international shipping charges cannot be refunded in the event of a return.

Watch Guarantee

Details and terms relating to our watch guarantee can be found on our Buyer’s Guide page.


Our site uses cookies (very small files that are sent by this site to your device) which can be accessed when you visit this site in future. These cookies are designed to optimise functionality, enhance your experience of the website and allow you to successfully browse the website and use its features. By using this website you agree that these types of cookies can be placed on your device and accessed when you visit the site in the future. If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.

Our photographs

Unless stated, all images shown on our website are owned by Black Bough. You are welcome to share our images online so long as Black Bough is clearly credited and you provide a link to our website.

Company info

Registered in England at 2 Market Street, Ludlow
Shropshire, SY8 1BP. Company Registration Number 10627253, VAT number 130617447.