How much is delivery?
Do you gift wrap?
We offer a gift wrapping service for £2.75 and you can write your own gift message which will be hand written onto a Black Bough card. You can choose these options during checkout.
How do I pay?
We offer two payment methods online – either direct payment with a credit/debit card or payment using your Paypal account. In both cases, these payments are securely handled via Paypal’s payment centre. Black Bough does not store any payment details from online transactions.
Is it secure?
We take your security and privacy seriously. Our web pages are secured via https protocol and your connection to our website is secured and encrypted with modern cryptography. We make every effort to protect the privacy of our visitors and customers and will not ask for personal details that are not required as part of your transaction. Any personal data collected by us online will be safely and securely stored and not shared with any third party.
I need to return something
We very much hope that you will be pleased with your purchases from Black Bough, however, you may return any item within 14 days as long as the goods remain in unused condition. Any vintage watches returned to us must be securely packaged and fully insured during transit. As a matter of procedure, watches will be opened and their movements inspected upon their return. Please note that, unfortunately, we cannot reimburse the cost of return postage/insurance costs and we therefore recommend proof of postage is retained. Please note that international shipping charges cannot be refunded in the event of a return.
Unless stated, all images shown on our website are owned by Black Bough. You are welcome to share our images online so long as Black Bough is clearly credited and you provide a link to our website.
Registered in England at 2 Market Street, Ludlow
Shropshire, SY8 1BP. Company Registration Number 10627253, VAT number 130617447.